Psychologist Brisbane Northside | Next2You Psychology
We provide compassionate and professional psychology services for young people and adults on the Northside of Brisbane; sessions offered in person or online.
Helping you to live your best life is important to us. From your first session, we are by your side, supporting you with your goals and striving to achieve meaningful change. We ensure our approach is evidence-based and purposeful.
We embrace and value diversity in our clients and staff; respect, humility and communication are the building blocks for our inclusivity.
We value your feedback and active involvement in therapy. Choice and collaboration are important to developing a trusting and effective therapeutic relationship.
We are passionate about contributing to the development of early career clinicians; by providing supervision for Provisional Psychologists and developing their practice, our impact is greater. We hope to offer workshops and training events in the future.
Compassionate care, trust, inclusion, empowerment and positive client outcomes are important to us. We are here for you, we are "Next2You".
Services
One-on-one therapy sessions
We offer relaxed yet professional and confidential one on one therapy sessions with an experienced Psychologist.
Clinical Supervision
Practice Owner and Psychologist Katie Crompton is a Board Approved Supervisor. Katie has 10+ years experience in supervising provisional Psychologists.
Employee Wellbeing
Get in touch if you are a Business Owner or Director seeking to engage us to provide psychological support to your employees. We can also deliver bespoke educational topics to your employees.
Book an appointment
Get started today and book an appointment using our secure online system Zanda. We offer appointments via telehealth (using Zoom) or in person at 3/640 Albany Creek Road, Albany Creek.
How to Refer
Phone
To self refer or to have a confidential discussion about a potential referral, contact: 07 3522 8777
Fax
GPs and other services, for secure file sharing, please fax your MHTP or referral letter through to 07 3544 7664.
If you prefer to email us: next2youpsych@outlook.com
Who We Are
Our Practice Owner and Psychologist is Katie Crompton, a registered Psychologist and Board approved Supervisor. She has 15+ years experience in the field of Psychology, across mental health, working with both adults and young people. Katie's approach is down to earth, collaborative and goals-focused. She is warm and approachable and committed to helping you with your health-related and personal goals.
Primary therapeutic approaches are: Acceptance & Commitment Therapy, Dialectical Behaviour Therapy, Motivational Interviewing, Trauma-focused CBT, Neuroaffirming and Strength-based.
Areas of special interest: adolescence, attachment/relationships, parenting, anxiety, self harm, mood disturbances, work stress, neurodivergence and body image issues.
Life is filled with challenges. Sometimes all we need to know is that there is someone in this with us, who knows us, flaws and all, and is on our side. Someone who knows our potential and can show us the way forward.
Katie
Practice Owner and Registered Psychologist, BPsych (hons), MAAPI
FAQs
A standard 50 minute psychology appointment costs $230. Sessions are offered via Telehealth or In person.
Health Care Card holders can claim a 10% discount. With the discount applied, the cost of a 50 minute appointment is $207.
The cost of the session can be reduced by accessing rebates through Medicare or your private health insurance.
Our fees are below the Australian Psychological Society recommended fee of $318 for a 46 - 60 minute Psychological consultation.
We accept Medicare Mental Health Treatment Plans. We are able to process the Medicare rebate through Zanda practice management software and if Medicare accept the MHTP, the rebate will be returned to the bank account that Medicare has on file for you.
Current Medicare rebate (as of June 2025) for a General Psychologist is $98.95.
We can offer a 10% discount for Health Care Card holders. Email us a copy of your Health Care Card and we can apply the discount to your client profile. Note that we will need to apply this before you book your appointment or you will be charged the full fee.
In the first session, the therapist will spend the time getting to know you, and their questions might include: strengths, current challenges, family, employment, health, and any relevant background information, including a bit about your childhood or significant life events.
In the second session, your therapist will usually discuss the proposed treatment plan with you, and if you agree you will commence treatment immediately. At all stages of treatment, your perspective is important- after all, it's about you.
We use Zanda practice management software. Please access the Client portal via the "Book an Appointment" button on the website. You will be able to see available appointments. Once you are ready to book, you will need to create an account. With a Zanda Client Portal account, you will be able to book appointments, see past appointments and access your invoices.
Note that you will be required to pay a deposit by credit card upon booking your appointment. If you cancel with more than 48 hours notice, you will receive a full refund to your credit card.
Note that full payment for the session is required prior to or at the time of the session. Unfortunately if payment hasn't been received prior to the session commencing, your session will not proceed.
We require 48 hours notice if you are cancelling your appointment. If you provide 48 hours notice, you will not be charged a fee and full pre-payment will be refunded.
If you provide 2 - 48 hours notice, we charge a fee of 50% of the appointment fee (the deposit you have paid will be retained). Less than 2 hours notice of cancellation (or a no show) will be charged the full session fee.
We understand that sometimes there are extenuating circumstances such as medical emergency, sudden illness or bereavement - please contact us to discuss.
See our cancellation policy for further information.
A course of therapy can take anywhere from 3 sessions to 18 sessions to see benefit. For complex mental health issues, the person may require regular therapy sessions over a few years to maintain their wellness.
Telehealth refers to remote appointments. This means you can have a therapy appointment from your home by way of video conference on your computer or smart phone.
You will need to use a program called Zoom, the link will be emailed to you in advance of the appointment, with instructions.
You will need to find a private comfortable space in your home where you won't be interrupted.
Submit an Enquiry
Policies
Our Cancellation Policy
At Next2You Psychology, we strive to provide quality and timely care. Our cancellation policy reflects the value we place on our practice being organised, professional and well managed. Valuing your psychology appointments by attending regularly and rescheduling in advance demonstrates respect and gives you the best chance to improve your health and wellbeing.
We appreciate your understanding and cooperation in adhering to this policy.
Cancellation Timeframes
Early Cancellation: Appointments cancelled 48 hours or more prior to the scheduled time will not incur any penalty. We encourage you to reschedule at your convenience.
Late Cancellation: Appointments cancelled on the day or up to 48 hours of the scheduled time will be subject to a 50% of the session rate cancelation fee. Rebates are not able to be used with cancellation fees or booking fees.
Communication Channels
To cancel an appointment, you can use one of the following methods:
Call our reception during business hours (07) 3522 8777. Leave a voice message if no one answers.
Send an email to next2youpsych@outlook.com or cancel through the Zanda client portal: https://clientportal.zandahealth.com/clientportal/next2youpsychology
Respond with a reply text message to our confirmation text.
Extenuating Circumstances
We understand that unforeseen circumstances can arise. If you encounter a situation such as a medical emergency, sudden illness, bereavement, or other circumstances beyond your control. If you think you are falling sick, it is better to reschedule than risk a cancellation fee. Please contact us as soon as possible to discuss your situation. We will assess each case individually and may consider exceptions to the cancellation policy.
No-Shows
Clients who do not attend their appointment without notifying us prior will be considered no-shows. No-shows will be charged the full session fee. To avoid unnecessary charges, please notify us if you are unable to attend your appointment.
Payment and Refunds
Upon early cancellation, your prepayment will be applied to your rescheduled appointment or if no appointment is booked, you will be refunded within 3-4 days. Late cancellations or no-shows will result in the practice retaining the full prepaid session fee.
Reminder System
We provide automated appointment reminders via email and text message. These reminders aim to help you remember your appointments and reduce the likelihood of late cancellations or no-shows.
Clinician Cancellations
At times your clinician may experience an illness or other urgent matter, requiring a late notice cancellation. We aim to provide you with as much notice as possible, and will email or sms you as soon as possible. Please check your phone on the day of the appointment. Full refund will be provided through our Zanda booking system.
You will be offered an alternative session time and the clinician will do their best to accommodate your availability.
Policy Review
Our cancellation policy is periodically reviewed and may be updated. The latest version of our cancellation policy will be published here on our website
Client Acknowledgment
By booking an appointment, you acknowledge and agree to abide by the terms of our cancellation policy.
Effective Date
This cancellation policy is effective as of 1 August 2025
All Confidential Information gathered by your psychologist during the provision of psychological service will remain confidential and secure except when:
a court subpoenas your information, or as otherwise required by law;
if failure to disclose the information would place you or another person at risk;
or your prior approval has been obtained to share information with another professional or agency e.g. a school, GP, allied health professional or a lawyer.
When sharing confidential information verbally with a third party only relevant information will be discussed for the purpose of collaborative care.
Note that your psychologist is required to regularly engage in consultation with peers or senior clinicians with the purpose of improving clinical care for clients and ensuring the psychologist’s wellbeing. Client information is deidentified and only relevant information is discussed.
Next2You Psychology complies with the Australian Privacy Principles and the Psychology Code of Ethics. Please discuss with your Psychologist if you have any questions or concerns about privacy.
Further information about privacy and confidentiality will be provided to clients upon booking.
Our practice management software Zanda does not store your credit card details. All credit card information will be stored by Stripe.
Stripe encrypts card numbers on disk with AES-256 encryption and stores decryption keys on separate machines. Stripe is certified as a PCI Service Provider – Level 1, which is the highest level of certification available as the Payment Card Industry Data Security Standard.
To provide you with the highest standard of psychological care, personal and health information that is relevant to your current situation will be stored in a secure electronic medical record called Zanda. Zanda is certified with ISO 27001, and this international standard recognises their commitment to ensuring the highest global security standards for healthcare data.
Crisis Support
As we operate in business hours, we are not able to provide crisis support. If you or someone else needs urgent help, please call 000, Lifeline 13 11 14, Parentline 1300 30 1300 or Kids Helpline 1800 55 1800.
Next2You Psychology acknowledges and pays respect to the traditional owners (Jagera and Turrbal people) of the lands on which we live and work.
Next2You Psychology operates via telehealth and in person
Address: 3/640 Albany Creek Road, Albany Creek
Phone: 07 3522 8777