Support for teens and adults. "We're with you"
Telehealth Psychologist Brisbane & Australia | Board-Approved Supervisor | Next2You Psychology
Katie has 18 years' experience as a Psychologist in mental health working with adults and teens. She is warm, professional and compassionate.
Katie is located in Albany Creek in sunny South East Queensland and also offers telehealth appointments.
We want to help you to live your best life. From your first session, we are by your side, supporting you with your goals and striving to achieve meaningful change. We embrace and value diversity; you will feel respected and comfortable whilst opening up about your challenges, strengths and goals.
You will notice Katie's approach is to work with you, by your side. She doesn't pretend to be the expert of your life, you are.
Compassionate care, trust, inclusion, empowerment and positive client outcomes are important to us. We are here for you, we are "Next2You".
Clinical Supervision
Katie is a Board-Approved Supervisor, and able to provide supervision for Provisional Psychologists undertaking their 5+1 program, Students undertaking work in addition to placements, and Clinical Registrars (as a secondary supervisor).
As a Supervisor, Katie's values and approach are similar to what she does as a Therapist.
"I am down-to-earth, collaborative and genuinely value receiving feedback about my Supervision. Trust, inclusivity and empowerment are important to me. There is the extra responsibility in supervision of evaluation of Supervisee's practice and safeguarding the public. I aim to teach you to be effective at self-reflection, expanding your perspective and exploring therapeutic (content or process) techniques together. Competency in Psychology is lifelong, with ever changing landscapes and expanding/changing evidence; we must challenge ourselves to engage in continual improvement. Feedback is an opportunity; I provide feedback in a balanced and sensitive way with the aim of improvement of your practice and achieving excellent client outcomes."
Katie's preferred therapeutic modalities include: Cognitive Behaviour Therapy (CBT), Acceptance Commitment Therapy (ACT), Dialectical Behaviour Therapy (DBT), Trauma Focused CBT (TF-CBT), Brief/Solution-Focused approaches, and Motivational Interviewing.
Services
One-On-One Therapy Sessions
As an experienced Psychologist, Katie offers relaxed, confidential and professional one-on-one therapy sessions. Individual therapy sessions are provided via telehealth: by videocall on a secure Zoom platform or by telephone if this is preferred or required.
Katie understands that finding the right Therapist for your needs can be challenging and expensive.
If you would like to arrange a free 15 minute meet and greet by video call/phone call, email Katie to arrange a time.
Clinical Supervision
Practice Owner and Psychologist Katie Crompton is a Board-Approved Supervisor. Katie has 10+ years experience in supervising Provisional Psychologists.
To explore a Supervision arrangement, email Katie your CV at hello@next2youpsychology.com.au and she will be in touch to organise an initial meeting (free-of-charge). In the initial meeting the main focus is on getting to know each other and determining if it is a good fit.
Psychological Support for QPS Employees
Katie is an approved "Self-Refer" provider for current employees or volunteers of the Queensland Police Service (QPS), State Emergency Service (SES) or Marine Rescue Queensland (MRQ). QPS/SES/MRQ employees/volunteers can access up to 6 free sessions per financcial year. To access this service, you can email Katie or book in directly, and you will need to provide a copy of your QPS identification for verification and billing purposes.
Note that your sessions are confidential and QPS will not receive any information about your attendance (invoices to QPS are de-identified).
Next Steps
We offer appointments in person at Albany Creek Doctors, located in the Albany Creek Village shopping centre (on Fridays only), or via telehealth (Mondays), using a secure Zoom platform or telephone.
To get in touch, please submit a web form below.
How to Refer
Phone
To self refer or to have a confidential discussion about a potential referral, contact: 07 3522 8777
Fax
GPs and other services, for secure file sharing, please fax your MHTP or referral letter through to 07 3544 7664.
If you prefer email, contact Katie at: hello@next2youpsychology.com.au
Who We Are
Practice Owner and Psychologist Katie Crompton is a registered Psychologist and Board Approved Supervisor. She has 18 years experience in the field of Psychology, across mental health, working with both adults and young people. Katie's approach is down to earth, collaborative and goals-focused. She is warm and approachable and committed to helping you with your health-related and personal goals.
With a background of working at headspace, Katie has experience and interest in supporting teens with their life and mental health challenges, such as: self harm, school stress, bullying, family conflict and neurodivergence.
As a parent herself, Katie understands the daily challenge of raising children in a world that is increasingly online. There are also rising rates of mental health and neurodevelopmental concerns in children and teens, and traditional parenting styles just aren't helpful for kids today.
Katie's primary therapeutic approaches are: Acceptance & Commitment Therapy, Dialectical Behaviour Therapy, Motivational Interviewing, Trauma-focused CBT, Neuroaffirming and Strength-based. Katie has sensory challenges herself, and is a Neurodivergence ally.
"Life is filled with challenges. Sometimes all we need to know is that there is someone in this with us, who knows us, accepts us as we are, and is on our side. Someone who knows our potential and can show us the way forward."
Katie
Practice Owner and Registered Psychologist, BPsych (hons), MAAPI
FAQs
A standard 50 minute psychology appointment costs $230. Sessions are offered via Telehealth.
Health Care Card holders can claim a 10% discount. With the discount applied, the cost of a 50 minute appointment is $207.
The cost of the session can be reduced by accessing rebates through Medicare or your private health insurance.
Our fees are below the Australian Psychological Society recommended fee of $318 for a 46 - 60 minute Psychological consultation.
We accept Medicare Mental Health Treatment Plans. We are able to process the Medicare rebate through Zanda practice management software and if Medicare accept the MHTP, the rebate will be returned to the bank account that Medicare has on file for you.
Current Medicare rebate (as of June 2025) for a General Psychologist is $98.95.
We can offer a 10% discount for Health Care Card holders. Email us a copy of your Health Care Card and we can apply the discount to your client profile. Note that we will need to apply this before you book your appointment or you will be charged the full fee.
Your private health fund may provide a rebate for your sessions - please contact them directly. Note that we are not able to process private health fund rebates; you will need to pay the cost of the session, retain the invoice and contact your fund to make a claim.
We are a SelfRefer Provider. If you are a current employee or volunteer of the Queensland Police Service, Marine Rescue Queensland or State Emergency Service, you are able to access 6 sessions per financial year, at no cost to you.
We ask you to enter your credit card details via our secure online form when you register as a new client. We process payment using your credit card (which is securely stored on Stripe) immediately following the session. Late cancellations or No shows payment is also processed on the day the appointment was scheduled.
Please reach out if you do not have a credit card or prefer to pay via direct bank transfer. Note that payment will need to be received prior to the session commencement.
In the first session, the Therapist will spend the time getting to know you, and their questions might include: strengths, current challenges, family, employment, health, and any relevant background information, including a bit about your childhood or significant life events.
In the second session, your Therapist will usually discuss the proposed treatment plan with you, and if you agree you will commence treatment immediately. At all stages of treatment, your perspective is important- after all, it's about you.
We use Zanda practice management software. You can access the Client portal here: https://clientportal.zandahealth.com/clientportal/next2youpsychology
You will be able to see available appointments. Once you are ready to book, you will need to create an account. With a Zanda Client Portal account, you will be able to book appointments, see past appointments and access your invoices.
We require 48 hours notice if you are cancelling your appointment. If you provide 48 hours notice, you will not be charged a fee and full pre-payment will be refunded.
If you provide 2 - 48 hours notice, we charge a fee of 50% of the appointment fee (the deposit you have paid will be retained). Less than 2 hours notice of cancellation (or a no show) will be charged the full session fee.
We understand that sometimes there are extenuating circumstances such as medical emergency, sudden illness or bereavement - please contact us to discuss.
See our cancellation policy for further information.
A course of therapy can take anywhere from 3 sessions to 18 sessions to see benefit. For complex mental health issues, the person may require regular therapy sessions over a few years to maintain their wellness.
Telehealth refers to remote appointments. This means you can have a therapy appointment from your home by way of video conference on your computer or smart phone.
You will need to use a secure platform called Zoom, the link will be emailed to you in advance of the appointment, with instructions.
You will need to find a private comfortable space in your home where you won't be interrupted.
Get In Touch
Phone
0735228777Operating Hours
Mondays, Thursdays and Fridays
Policies
Client responsibilities
Please note that it is your responsibility to manage your appointment times. We will send you a courtesy SMS reminder prior to your appointment so please keep your details updated.
Psychologist consultation fees
At Next2You Psychology, the cost of a standard 50 minute consultation with a Psychologist is $230. Note that this is lower than the current Australian Psychological Society recommended fees of $318.
More information about rebates we may accept can be found here: https://next2youpsychology.com.au/#kat-zJdS3TyfDFxPD6GK
Bookings and credit card payments
At the time of booking your appointment, you will be required to provide your credit card details which will be stored by Stripe. Stripe is a highly trusted secure program that complies with the highest security standard (PCI DSS level 1), including using data encryption and tokenisation of sensitive card details.
By doing this, you give consent for us to process late cancellation fees or full payment upon attendance and completion of the appointment.
We can process your Medicare rebates (under a valid Medicare Mental Health Treatment Plan) immediately following your appointment, which will be transferred into the bank account that Medicare have on file for you.
Alternative payment method
If you do not wish to provide your credit card details to be stored on Stripe, you will be required to pay the balance of the session prior the the appointment commencing, via internet banking transfer.
If full payment is not received prior to your appointment or at the time of your appointment, the session is not able to proceed.
Note that we do not have payment facilities at our clinic and we only accept bank transfer or credit card payments through Stripe.
Why do we charge cancellation fees?
At Next2You Psychology, we strive to provide quality and timely care. Our Cancellation Policy reflects the value we place on our practice being organised, professional and well managed. Valuing your psychology appointments by attending regularly and rescheduling in advance demonstrates respect and gives you the best chance to improve your health and wellbeing.
We appreciate your understanding and cooperation in adhering to this policy.
Cancellation Timeframes
Early Cancellation: Appointments cancelled 48 hours or more prior to the scheduled time will not incur any penalty.
Late Cancellation: Appointments cancelled on the day or up to 48 hours prior to the scheduled time will be subject to a cancellation fee charged at 50% of the session rate. Rebates can not be applied to cancellation fees or booking fees.
Communication Channels
To cancel an appointment, you can use one of the following methods:
Call our reception during business hours (07) 3522 8777. Leave a voice message if no one answers.
Send an email to hello@next2youpsychology.com.au or cancel through the Zanda client portal: https://clientportal.zandahealth.com/clientportal/next2youpsychology
Respond with a reply text message to our confirmation text.
Extenuating Circumstances
We understand that unforeseen circumstances can arise which affect your ability to attend appointments; for example medical emergency, sudden illness, bereavement, or other circumstances beyond your control. If you think you are falling sick, it is better to reschedule than risk a cancellation fee. Please contact us as soon as possible to discuss your situation. We will assess each case individually and may consider exceptions to the Cancellation Policy.
No-Shows
Clients who do not attend their appointment without notifying us prior will be considered no-shows. No-shows will be charged the full session fee. To avoid unnecessary charges, please notify us if you are unable to attend your appointment.
Reminder System
We provide automated appointment reminders via text message. These reminders aim to help you remember your appointments and reduce the likelihood of late cancellations or no-shows.
Clinician Cancellations
At times your clinician may experience an illness or other urgent matter, requiring a late notice cancellation. We aim to provide you with as much notice as possible, and will email or SMS you as soon as possible. Please check your phone on the day of the appointment. Full refund will be provided through our Zanda booking system.
You will be offered an alternative session time and the clinician will do their best to accommodate your availability.
Queensland Police Service SelfRefer Clients
QPS pays for your sessions; and note that different terms and conditions apply. There is no charge to you for your consultations and we do not require any credit card details from you.
Late cancellations (<24 hours) and no shows will result in your session being forfeited and this will be deducted from your remaining sessions (6 per financial year).
All Confidential Information gathered by your psychologist during the provision of psychological service will remain confidential and secure except when:
a court subpoenas your information, or as otherwise required by law;
if failure to disclose the information would place you or another person at risk;
or your prior approval has been obtained to share information with another professional or agency e.g. a school, GP, allied health professional or a lawyer.
When sharing confidential information verbally with a third party only relevant information will be discussed for the purpose of collaborative care.
Note that your psychologist is required to regularly engage in consultation with peers or senior clinicians with the purpose of improving clinical care for clients and ensuring the psychologist’s wellbeing. Client information is deidentified and only relevant information is discussed.
Next2You Psychology complies with the Australian Privacy Principles and the Psychology Code of Ethics. Please discuss with your Psychologist if you have any questions or concerns about privacy.
Further information about privacy and confidentiality will be provided to clients upon booking.
Our practice management software Zanda does not store your credit card details. All credit card information will be stored by Stripe.
Stripe encrypts card numbers on disk with AES-256 encryption and stores decryption keys on separate machines. Stripe is certified as a PCI Service Provider – Level 1, which is the highest level of certification available as the Payment Card Industry Data Security Standard.
To provide you with the highest standard of psychological care, personal and health information that is relevant to your current situation will be stored in a secure electronic medical record called Zanda. Zanda is certified with ISO 27001, and this international standard recognises their commitment to ensuring the highest global security standards for healthcare data.
Next2You Psychology is committed to providing high-quality, ethical, and client-centred psychological services. All feedback — positive or negative — is valued as an opportunity to reflect and improve.
To provide feedback to our service, you may submit a web enquiry, send an email, call us or write a letter.
The safety and wellbeing of children and young people is at the centre of what we do. All children have a right to feel safe, understood, respected and cared for. We empower children to be involved in their treatment and we take all feedback seriously. Our staff are trained to identify and respond appropriately to any disclosures or suspicions of harm to children.
Crisis Support
As we operate in business hours, we are not able to provide crisis support. If you or someone else needs help after hours, call Lifeline 13 11 14, Parentline 1300 30 1300 or Kids Helpline 1800 55 1800.
In an emergency call 000.
Acknowledgement Of Country
We acknowledge and pay our respects to the Traditional Owners of the land on which we live, work and play. We honour the continuing connection that First Nations people have to lands, waters and communities.
Welcoming Diversity
We recognise the extra challenges faced by those with diversity: the Neurodiverse community, Queer community, CALD individuals and families. You are welcome here.
Next2You Psychology operates in person (on Fridays) and via telehealth.
Email: hello@next2youpsychology.com.au
Phone: 07 3522 8777
Address: Albany Creek Doctors, Shop 12, Albany Creek Village, 700 Albany Creek Road, Albany Creek.